Social workers must continue to use their professional judgement and plan with their employers/unions to establish protocols in response to possible disruption/modification of social work services due to COVID-19.

When considering modification, reduction or termination of services, social workers must ensure clear communication with clients regarding the provision of services and provide options for alternate methods of service delivery and/or service providers to ensure ongoing access to services.  Social workers must obtain necessary consents if arranging transfer of service to alternate providers.