The College strives to return messages within 24 hours, however due to the high volume of calls and emails being received response times are taking up to three business days. Please only leave one message or email and a representative from the College will be in touch.
Q. How do I submit my supporting documents to the College?
A. Please refer to STEP 2 of the applicant step description for your route of entry. There are no exceptions made to the submission instructions.
Q. Where do I send my documents that can be submitted electronically?
A. Please send to email@example.com.
Q. How do I get the original documents to the College?
A. Many applicants mail their original documents to the office. You can also drop off in person or use the drop slot at 101-2033 Portage Avenue during office hours 8:30am – noon & 1pm to 4pm if that is convenient for you.
Your original transcript can be mailed directly from the academic institution to the College at your request. This is the preferred way for the College to receive your transcript. If the registrar’s office is able to email transcripts please have them email directly to firstname.lastname@example.org.
Q. Can I get the original documents back?
A. Yes. Please enclose a note with your documents indicating where you would like them returned.
Q. How do I know if the College has received the documents I have sent in?
A. Log into your Applicant Portal to review the list of submitted and outstanding documentation. Please give College staff 10 business days to log submitted documentation before contacting the College to follow up.
Q. Once all documents are received how long does it take to find out the decision of the College?
A. The review process takes between 4 – 6 weeks. You will receive an email from the College with your notice of decision and the steps to activate your registration if applicable.