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Complaint Form

The Manitoba College of Social Workers (MCSW) assesses complaints in accordance with the Social Work Profession Act, the Social Work Profession Regulation, the MCSW By-Laws, and the MCSW Code of Ethics and professional standards of practice.

To make a complaint, please confirm the person you are complaining about is registered with MCSW.

Person Filing the Complaint

Correspondence from MCSW will be sent to you by regular, electronic and/or registered mail at the addresses you have provided. If you are filing a complaint on behalf of another individual, MCSW may require the individual to provide consent to access personal information relating to the complaint.

Voluntary Declaration

We would like to understand more about you as MCSW strives to understand the demographics of our service participants and foster practices that reflect diversity, equity, and inclusion.

Select all that apply:

Social Worker you are Making a Complaint About

Details of the Complaint

Please describe the circumstances of your complaint, including but not limited to:

Attach any relevant documents that help explain or support your complaint. Please explain how they relate to your complaint. Accepted Types: .pdf .txt .doc .docx .jpeg .png

Document 1

Document 2

Document 3

The Social Work Profession Act allows for an informal resolution.

Would you be open to an informal resolution?

* Informal resolution provides an opportunity for the parties to identify a mutually agreeable way to resolve the complaint as an alternative to a formal investigation.

Acknowledgement and Signature

By signing this form, the Complainant agrees and acknowledges that:

  • Copies of complaint materials, including this form, any submitted documents, and evidence gathered, may be shared, or released to the Social Worker as part of the complaint process or any subsequent proceedings.
  • As part of the complaint process, the Manitoba College of Social Workers may obtain my personal information, including records and notes from the Social Worker’s files.
  • Any information that meets mandatory reporting requirements is required to be reported to the appropriate authorities, including but not limited to concerns related to imminent safety risks, risks to children, and/or risks to vulnerable adults.
  • The Complaints Committee must review all complaints. Review dates are subject to change, and additional dates could be needed to complete the review.
  • Complaint reviews do not involve oral or in-person testimony.
  • Once the review is completed by the Complaints Committee, a formal written Decision Summary will be released in accordance with the Social Work Profession Act. This document outlines the decisions of the Complaints Committee and is not intended to be shared or used in any other proceedings.